Leadership
06- 01Giving tough feedback
- 02Low performer conversation
- 03Delivering change to a team
- 04Employee asking for a raise
- 05Resolving conflict between two staff
- 06Retention talk with a top performer
Voice practice for real work
Practice the conversation before someone's on the line.
Calls turns everyday leadership and customer conversations into realistic voice practice with immediate coaching.
Simple
No installation, no IT ticket, no sales call. Sign in with your email address or a secure social login and place your first practice call in minutes.
Compliant
Every scenario uses a fictional person and firm-approved language, so nothing sensitive ever enters the platform and nothing real is recorded.
Measurable
Every call is logged by user, scenario and date. See who’s practicing, how often and on which conversations.
Calls, wherever you practice
Choose a realistic situation, place the call, and get coached while the conversation is still fresh.
Choose your industry
Practice that speaks your language.
Choose a focused scenario library built around the people, stakes, and conversations your team handles.
General scenario library
Real conversations. Ready when you are.
Start with practical leadership and customer service conversations, then choose the industry library that fits your work.
Customer Service
06- 01Angry customer escalation
- 02Refund request outside policy
- 03Billing mistake
- 04Confused first-time customer
- 05Repeat caller whose issue isn't fixed
- 06Customer threatening to leave
Create your own scenario with AI.
Describe any conversation and the Calls app builds a practice scenario around it.
Try it in CallsEasy as 123
How it works
- 01
Review the situation
Every scenario opens with the person you're calling: their role, their history with you, and what they need from this conversation.
- 02
Place the call
Say the words out loud and work toward the goal of the call while the app plays the other person and responds as the conversation unfolds.
- 03
Read the coaching report
Afterward, a report shows what worked, what cost you the moment, and what to do differently on the next call.
Calls pricing
Start free. Build a practice habit.
Practice real conversations and get coached on every call.
Free
$0
- 5 calls in your first 14 days, then 2 each month
- Foundational scenarios
- Personal scorecard
- Shareable practice report
Personal
Best for individuals$19 a month, billed annually
$29 month-to-month
- 10 calls each month
- Full scenario library
- Your history and trends
Team
Best for teams$49 per person a month, billed annually
$59 month-to-month
- Manager dashboard: hours, calls, and scores
- Documented practice records
- Team library and seat management
- 25 calls per person each month
Enterprise
Custom pricingLet's talk
- Everything in Team
- Scenarios built for your organization
- SSO and user provisioning
- Dedicated onboarding and support
Cancel anytime. Add team members at the same rate.
For teams
Practice built around how your team works.
Your mission, values, and service standards can shape each scenario, so practice carries directly into the next real conversation.
01
Mission & values
Scenarios reflect what your organization stands for.
02
Service standards
Teams rehearse in your language and to your standards.
03
Simple access
Runs in the browser with your email address or secure social login.
04
Private by design
Realistic practice without customers’ private details in the platform.
Backed by Denali Training
Built by people who develop professionals for a living.
DenaliLearn comes from an Omaha firm that helps organizations build stronger managers, advisors, and client-facing teams. Calls carries that work from live development into the rest of the week.
Start a conversation
Tell us what your team needs.
Share a little about your team and the conversations you want them ready for. We’ll follow up soon.
Start with one call
Practice a real scenario today.
The Calls App is free to try. Start practicing and watch your record build.
Try Calls free