Calls for insurance

Practice the conversation before the policyholder calls.

Calls helps agents, service teams, and claims professionals rehearse clear, confident conversations when coverage, cost, and trust are on the line.

Calls scenario library displayed on a phone held in hand

Calls, wherever you practice

Choose a realistic situation, place the call, and get coached while the conversation is still fresh.

Insurance scenario library

Real conversations. Ready when you are.

Practice sales, policy service, and claims conversations across the moments that matter most to policyholders.

Agents

06
  1. 01New homeowner quote
  2. 02Bundling auto and home
  3. 03Life insurance for a young family
  4. 04Umbrella policy recommendation
  5. 05Price shopper at renewal
  6. 06Small business coverage review

Customer Service

06
  1. 01Adding a new driver
  2. 02Billing question
  3. 03Cancellation request
  4. 04Proof of insurance urgently needed
  5. 05Lapsed policy complaint
  6. 06Rate increase complaint

Claims

06
  1. 01First notice of loss: auto
  2. 02Water damage claim
  3. 03Claim status frustration
  4. 04Rental car coverage dispute
  5. 05Claim denial
  6. 06Total loss settlement negotiation

Create your own scenario with AI.

Describe any conversation and the Calls app builds a practice scenario around it.

Try it in Calls

Calls pricing

Start free. Build a practice habit.

Practice real conversations and get coached on every call.

Free

$0

  • 5 calls in your first 14 days, then 2 each month
  • Foundational scenarios
  • Personal scorecard
  • Shareable practice report
Try for free

Advisor

Best for individuals

$19 a month, billed annually

$29 month-to-month

  • 10 calls each month
  • Full scenario library
  • Your history and trends
Start Advisor

Team

Best for teams

$49 per person a month, billed annually

$59 month-to-month

  • Manager dashboard: hours, calls, and scores
  • Documented practice records
  • Team library and seat management
  • 25 calls per person each month
Start Team

Enterprise

Custom pricing

Let's talk

  • Everything in Team
  • Scenarios built for your organization
  • SSO and user provisioning
  • Dedicated onboarding and support
Contact sales

Cancel anytime. Add team members at the same rate.

For insurance teams

Practice that reflects your products and promises.

Build scenarios around your coverage, service standards, and claims experience so teams can practice before a real policyholder needs help.

01

Mission & values

Scenarios reflect what your organization stands for.

02

Service standards

Teams rehearse in your language and to your standards.

03

Simple access

Runs in the browser with your email address or secure social login.

04

Private by design

Realistic practice without customers’ private details in the platform.

Backed by Denali Training

Built by people who develop professionals for a living.

DenaliLearn comes from an Omaha firm that helps organizations build stronger managers, advisors, and client-facing teams. Calls carries that work from live development into the rest of the week.

Start a conversation

Tell us what your team needs.

Tell us about your organization, your team, and the policyholder conversations you want them ready for. We’ll follow up soon.

Start with one call

Practice a real scenario today.

The Calls App is free to try. Start practicing and watch your record build.

Try Calls free